Privacy Commitment at Pokies Lounge Casino
At Pokies Lounge Casino, we hold your trust with the highest regard, which is why protecting your personal data is our top priority. We encourage you to carefully review our privacy policy to fully understand how we handle and protect your information, allowing you to make informed decisions about the data you share with us.
Information Collection at Pokies Lounge Casino
Our commitment to excellence in gaming is paralleled by our dedication to data privacy and transparency. Here is a detailed look at the types of information we collect and how they contribute to enhancing your experience with us:
Personal Data
Your personal information is critical as it helps identify you and tailor our services to meet your needs.
- Account Setup: When you register on our website or associated platforms, we ask for essential details such as your full name and contact preferences. These help us communicate with you effectively. Please note, financial details like credit card numbers may be required on third-party platforms, but Pokies Lounge Casino does not process these transactions directly.
- Voluntary Contributions: You may also provide additional information through feedback in live chats, emails, or on our blog. We highly value your input, which includes suggestions, complaints, or any other comments and store them securely.
The devices you use can provide valuable information that enhances your service. Data such as IP addresses, unique device identifiers, and geolocation are collected to offer more personalized services.
Non-Personal Data
We gather data that does not directly identify you but is crucial for understanding how our services are used.
- Usage Patterns: Information about how you use our platform, like device type, browser preferences, language settings, and visit times, helps us tailor your experience.
- Activity Logs: These logs record your interactions on our platform, assisting us in refining our services and understanding user preferences.
After gathering these details, we can better tailor our services to meet your needs.
Purpose of Collecting Your Information
At Pokies Lounge Casino, every piece of data collected has a specific purpose that aligns with our Privacy Commitment. We use your information to:
- Customize and enhance your gaming experience;
- Manage your account efficiently (excluding direct payment handling);
- Analyze interactions to improve our online offerings;
- Communicate updates and promotions effectively;
- Identify and prevent any suspicious or unauthorized activity;
- Investigate discrepancies and ensure compliance with legal standards.
Following this detailed outline of how we utilize your information ensures that we maintain transparency and align our practices with your expectations.
Data Retention and Control
You have complete control over your personal data at Pokies Lounge Casino. If you need to update or delete your information, you can contact us via email. For changes excluding transaction records and data retained by third-party platforms as required by law, simply send us an email. Additionally, our soon-to-be-launched live chat will offer real-time support directly from our website, indicated by a chat icon on our pages.